Privacy Policy
This Privacy Policy describes how Bright Lifecare LLC (“the Site”, “we”, or “our”) collects, uses, and discloses your Personal Information when you visit or make a purchase from our website, www.sharksupp.com.
Contact
If you have additional questions, require more information about our privacy practices, or would like to make a complaint, please contact us by e-mail at info@sharksupp.com or by mail using the details provided below:
Bright Lifecare LLC
2020 N Academy Blvd, Ste 26 #3516
Colorado Springs, Colorado 80909
El Paso, Colorado, USA
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, “Personal Information” refers to information about an identifiable individual. Below is a table summarizing what Personal Information we collect and why:
| Category | Purpose of Collection | Source of Collection | Personal Information Collected |
|---|---|---|---|
| Device Information | To load the Site accurately for you and perform analytics on Site usage to optimize our services. | Automatically collected using cookies, log files, web beacons, tags, or pixels when you access the Site. | Browser version, IP address, time zone, cookie information, pages viewed, search terms, interactions. |
| Order Information | To process payments, arrange for shipping, provide order confirmations, and communicate about your order. | Collected directly from you. | Name, billing and shipping address, payment details, email address, phone number. |
| Customer Support | To provide customer support and respond to your inquiries. | Collected directly from you. | Contact details and any other information you voluntarily provide. |
Minors
The Site is not intended for individuals under the age of 18. We do not intentionally collect Personal Information from children. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us at the address above to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. Examples include:
- Payment Processors: We share payment information with third-party payment processors to facilitate transactions securely.
- Shipping Providers: We share your address and contact details with shipping carriers to deliver your orders.
- Advertising Partners: We may share browsing data with advertising platforms to offer personalized marketing.
We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests, or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements and marketing communications that we believe may interest you. For example:
- Google Analytics: To understand how customers use the Site. Learn more about Google’s privacy practices here.
- Advertising Partners: To serve relevant ads based on your interactions with our Site.
You can opt-out of targeted advertising through the following links:
Additionally, you can opt-out of certain services by visiting the Digital Advertising Alliance’s opt-out portal.
Using Personal Information
We use your Personal Information to:
- Process transactions and fulfill orders.
- Communicate with you about your orders.
- Provide customer support.
- Send promotional communications (if you have opted in).
Retention
We retain your Personal Information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. You may request deletion of your information by contacting us.
Your Rights
GDPR (General Data Protection Regulation)
If you are a resident of the European Economic Area (EEA), you have the right to:
- Access the Personal Information we hold about you.
- Request correction, update, or deletion of your Personal Information.
- Restrict or object to processing.
- Port your data to another service provider.
To exercise your rights, please contact us using the details above.
CCPA (California Consumer Privacy Act)
If you are a California resident, you have the right to:
- Know what Personal Information we collect, use, and share.
- Request deletion of your Personal Information.
- Opt out of the sale of your Personal Information (if applicable).
To exercise these rights, please contact us. You may also designate an authorized agent to make requests on your behalf.
Cookies
A cookie is a small amount of data stored on your device when you visit our Site. We use cookies to enhance your browsing experience and to understand how the Site is used. Below is a table of cookies used:
| Type | Purpose | Duration |
| Essential Cookies | Required for Site functionality. | Session or Persistent. |
| Analytics Cookies | Collect data on Site usage for performance analysis. | Session or Persistent. |
| Advertising Cookies | Deliver targeted advertisements. | Session or Persistent. |
You can control cookies through your browser settings. Blocking cookies may affect functionality.
Do Not Track
We do not alter our data collection practices when we detect a “Do Not Track” signal from your browser.
Changes
We may update this Privacy Policy periodically to reflect changes to our practices or for other operational, legal, or regulatory reasons.
Complaints
If you are dissatisfied with our response to a privacy-related complaint, you may contact your local data protection authority.
Last updated: December 11, 2024
